Visitors’ Satisfaction with Physical Attributes of the Guest House at Ikogosi Warm Spring Resort, Ekiti State, Nigeria
Keywords:
Ikogosi Warm Spring, guest house, physical attributes, satisfaction, visitorsAbstract
Comfortable accommodation is an important item in the plan of a visitor to a recreation site. This study
focused on visitors’ satisfaction with the physical attributes of the guest house at the Ikogosi Warm
Spring Resort, Ekiti State, Nigeria. Ninety-eight (98) visitors that were willing to participate in the study
were selected for the administration of a well-structured questionnaire. Data were analysed descriptively.
Results indicated that 69.4% of the respondents were researchers, 49% visited once in a month while the
rest visited once in a week, twice in a week, once in two weeks or rarely. Cleanliness of drinking water,
well-designed furniture, neat guest house environment and floor, serene environment, parking space
availability were highly ranked as factors of satisfaction with the guest house. The physical attribute
which reveals visitors’ satisfaction with the guest house at the Ikogosi Guest house should be improved
upon to increase patronage.
